Privacy Policy mortgage broker property evaluator real estate appraiser

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Privacy Policy

Effective Date: Sept 1, 2024
Last Updated: Sept 1, 2024

Total Property Insight ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://totalpropertyinsight.ca/ (the "Site") or engage with our services. Please read this Privacy Policy carefully to understand our practices regarding your information.

By using our Site or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms outlined below, please do not use our Site or services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Personal information is any information that can be used to identify you. When you use our Site or services, we may collect the following personal information:

• Contact      Information: Name, email address, phone number, and mailing address.
• Transaction      Information: Details of real estate transactions or consultations you have      with us.
• Financial      Information: Mortgage or property financing details (if applicable to our      services).
• Identification      Information: Government-issued identification if required during the      consultation or transaction process.

1.2 Non-Personal Information

Non-personal information is data that does not identify you specifically. We may collect certain non-personal information automatically when you visit our Site, including:

• Device      Information: IP address, browser type, operating system, and device type.
• Usage      Data: Information about how you interact with the Site, such as the pages      you visit, time spent on the Site, and other analytical data.

2. How We Use Your Information

We use the information we collect to provide and improve our services, including:

• Facilitating      real estate consultations, mortgage brokering, and property sales.
• Personalizing      your experience on our Site.
• Communicating      with you about our services, including sending promotional emails (if you      have opted in).
• Processing      payments and managing financial transactions.
• Conducting      market research to improve our offerings.
• Complying      with legal obligations and protecting our rights.

3. How We Share Your Information

We may share your information with third parties under the following circumstances:

• Service      Providers: We may share your information with trusted third-party service      providers who assist us in delivering our services, such as financial      institutions, legal consultants, and marketing partners. These service      providers are contractually obligated to protect your information.
• Legal      Obligations: We may disclose your information if required to do so by law      or in response to a court order, government request, or legal process.
• Business      Transfers: If we are involved in a merger, acquisition, or asset sale,      your information may be transferred as part of that transaction.
• Protection      of Rights: We may disclose your information when we believe it is      necessary to protect our legal rights, enforce our Terms and Conditions,      or prevent harm to others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect non-personal information about your browsing activity on our Site. Cookies are small data files stored on your device that allow us to improve the functionality of our Site and provide you with a more personalized experience.

You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, if you disable cookies, some features of our Site may not function properly.

5. Data Security

We take reasonable measures to protect the security of your personal information. We use administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of your information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will take steps to securely delete or anonymize it.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access:      You have the right to request access to the personal information we hold      about you.
• Correction:      You may request that we correct or update your personal information if it      is inaccurate or incomplete.
• Deletion:      You can request the deletion of your personal information, subject to      legal requirements.
• Opt-Out      of Marketing: You may opt-out of receiving marketing communications from      us by following the unsubscribe instructions in those communications or by      contacting us directly.

To exercise these rights, please contact us at [insert email address].

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from your child, please contact us so that we can delete it.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Total Property Insight